******!

My previous complaint was logged because Vodacom charged me R671,46 for a Microsoft Office package I was supposed to receive free with a data contract. I was also charged a R100 penalty for a debit returned unpaid, which was as a result of misinformation by the call centre agent. Tonight I received a payment of R750. THIS IS NOT ACCEPTABLE. Vodacom has NO consideration for the stress and inconvenience they have caused by taking money that was NEVER meant to be theirs. They have also completely disregarded the bank charges I have incurred with all these additional transactions. I cannot WAIT for my contract to end.