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edith L
1 reviews | Active since Apr 2017
08 Oct 2020, 13:30
Rob me my airtime.
Everytime I recharge, I put Extra money so that I can use for ewallet and so on. Eg. Buy airtime of R18. Use R12 to buy power hour, R6 balance left. Dwith data usage off, I still loose the R6 for no usage.
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Vodacom's replyOfficial
08 Oct 2020, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team