FW
Fiona W
1 reviews | Active since Jan 2019
24 Jan 2019, 04:47
Roaming, travelling
I informed vodacom that I need roaming 2 weeks, then 1 week, then on the day, 31 Dec that I came to Nieu Zealand. I even phoned twice yesterday. Can't phone south Africa, and I am almost going back! What must I do for someone to wake up pse
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Replies (2)
Vodacom's replyOfficial
24 Jan 2019, 07:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jan 2019, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Jan 2019, 09:30Dear Fiona,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and your number goes straight to voicemail. Please respond to the email that we've sent you this morning. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and your number goes straight to voicemail. Please respond to the email that we've sent you this morning. Regards Consumer Website Team(SA)
Vodacom's reply24 Jan 2019, 09:30
Official
Dear Fiona,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and your number goes straight to voicemail. Please respond to the email that we've sent you this morning. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and your number goes straight to voicemail. Please respond to the email that we've sent you this morning. Regards Consumer Website Team(SA)