CO
Chris O
1 reviews | Active since Jun 2022
05 Jul 2022, 06:07
Roaming problems again
I am sitting in botswana for work, i have roaming activated but i cant call any SA numbers only MTN numbers. So whats the point of having and paying for roaming if it does not work. People can call me but i can only call MTN numbers. So its simple then il cancell my vodacom contract when i get back and move over to MTN this causes issues for me as i cant do my business and call my clients in South Africa until im back. There are always issues with roaming on my vodacom line and i cant even call vodacom customer care the calls just wont go through.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jul 2022, 07:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2022, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Jul 2022, 18:41Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2022, 18:41
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note we have rep**** to you via email. Regards Consumer Website Team
Best regards,