NG
Nicole G
1 reviews | Active since Jan 2019
01 Mar 2019, 16:02
Roaming not Working - Once Again!
Once again, roaming not working after it being setup manually and working fine. My contract should have been changed to prepaid for March but for some reason my roaming option has been turned off?! I have tried to set it up manually again with Vodafone but it says the network is forbidden! You guys are really giving bad service - very disappointing after years with you as my operator. Please assist urgently?
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Replies (2)
Vodacom's replyOfficial
01 Mar 2019, 16:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2019, 16:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NG
Nicole G's updateReviewer Update
08 Mar 2019, 19:18Still waiting for a response on this???
NG
Nicole G's update08 Mar 2019, 19:18
Reviewer Update
Still waiting for a response on this???