Roaming issues

Item: Vodacom
Rating: 1
Author: miranda R

Good day I requested both sms and voice roaming on my phone on the 9th of December when I left SA I have arrived in the Uk and unable to make or receive calls. This is the same issues I have all the time with roaming

Helpful (0)

Replies (2)

Vodacom's replyOfficial

10 Dec 2018, 18:22

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply10 Dec 2018, 18:22

Official

Best regards,

Vodacom's replyOfficial

11 Dec 2018, 10:55

Hi Miranda

We tried calling you but the number is unavailable. Please provide us with an alternative contact number so that we can get in touch with you.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply11 Dec 2018, 10:55

Official

Hi Miranda

We tried calling you but the number is unavailable. Please provide us with an alternative contact number so that we can get in touch with you.

Regards,

Vodacom Consumer Website Team

Best regards,

Roaming issues

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