mR
miranda R
1 reviews | Active since May 2013
23 Oct 2018, 06:07
Roaming issues
Every time I have the same roaming problem with vodacom I just need both calling and sms to be activated I don’t know how difficult that is . Before I leave SA I always call to activate the same service when I arrive to my destination I can’t make or receive calls . Must my life be on hold because vodacom can not get a request right the first time around? I have to relay on hellopeter to get my massage across literally please can you sort this out before I start losing business.
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Replies (2)
Vodacom's replyOfficial
23 Oct 2018, 06:50 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Oct 2018, 06:50
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Oct 2018, 10:40Dear Miranda,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and the call went straight to voicemail. We have responded to you via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and the call went straight to voicemail. We have responded to you via email. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply23 Oct 2018, 10:40
Official
Dear Miranda,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and the call went straight to voicemail. We have responded to you via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and the call went straight to voicemail. We have responded to you via email. Regards Consumer Website Team(SA)
Best regards,