TS
Tony S.
1 reviews | Active since Jan 2019
30 Apr 2019, 12:17
Roaming data rip-off!!!!
Vodacom activated roaming the day I left for Namibia, but even after searching all day for the roaming data rates, they never gave me a solid per Mb cost. After 4 days of using my data for nothing but GPS navigation (which uses minimal data), I got hit with a R1266.00 bill!!! I'm guessing it's something INSANE like R100.00 a Mb?? Right?? They still can't give me any billing information or per Mb cost over the phone, and say I must just wait for the invoice. Thanks for being completely useless and a MASSIVE ******* once again vodacom. If you have the choice, just avoid vodacom completely...
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Apr 2019, 14:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Apr 2019, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 May 2019, 12:56 Dear Anthony
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 May 2019, 12:56
Official
Dear Anthony
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Best regards,