ROAMING DATA DISPUTE IGNORED

I travelled to Japan last October. I called Vodacom to ensure that international roaming was activated on my account and to find out who the international network partners where for my journey. Upon arrival in Japan, I had access to FREE WIFI at the hotel where I was staying and attending a conference. I activated and used the FREE WIFI service whilst there. When I received my next bill from Vodacom, it had charges in excess of R3500 for data roaming. I paid the non-data part of my bill and lodged a dispute with the network. I kept receiving my monthly bills which included the data roaming \outstanding"amount. I continued to pay the difference but Vodacom never came back to me. I tried phoning Vodacom but was always told that someone will call me regarding the issue. Finally in February"