DB
Dirk B
1 reviews | Active since Aug 2010
24 Mar 2021, 11:20
Roaming calls
Dear Vodacom, I am currently outside of South Africa with Roaming activated, which I assume means that I will not get any calls from South Africa. However, I have been receiving several calls including spam calls. Please get this sorted.
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Replies (3)
Vodacom's replyOfficial
24 Mar 2021, 11:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2021, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
DB
Dirk B's updateReviewer Update
08 Sept 2021, 14:20I have waited with a reply following an email from Vodacom that they will i) investigate and get back to me and ii) they came back and advised they had not changed anything and confirmed the roaming is active. Since the communication my "active" roaming number has received 30 phone calls, including one from Vodacom.
DB
Dirk B's update08 Sept 2021, 14:20
Reviewer Update
I have waited with a reply following an email from Vodacom that they will i) investigate and get back to me and ii) they came back and advised they had not changed anything and confirmed the roaming is active. Since the communication my "active" roaming number has received 30 phone calls, including one from Vodacom.
DB
Dirk B's updateReviewer Update
21 Sept 2021, 14:47Well well, have we gone eerily silent just like your service. How much is Vodacom paid for our numbers? Since my message on September 8th, I have received another handful of spam calls.
DB
Dirk B's update21 Sept 2021, 14:47
Reviewer Update
Well well, have we gone eerily silent just like your service. How much is Vodacom paid for our numbers? Since my message on September 8th, I have received another handful of spam calls.