DJvR
Dean Janse van Rensburg
1 reviews | Active since Jul 2011
06 Dec 2019, 14:49
Roaming assistance required
Need to switch on roaming while not in the country urgently. Can't reach anyone via phone or email, and chatbot cannot resolve
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Dec 2019, 13:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Dec 2019, 13:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Dec 2019, 10:12Dear Dean,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2019, 10:12
Official
Dear Dean,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,