PK
Petko K
1 reviews | Active since Aug 2016
20 Aug 2016, 06:20
Roaming
<p>I am in Bulgaria, frem Sa i activated my roaming and was promised it was activated. I am on a business trip now and urgently need to contact clients in SA!!! I have spoken to vodacom and used their chat but 3 days later it's still not working. I have never experienced such bad service from Vodacom before!!! This is pathetic!!</p>
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Aug 2016, 05:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Aug 2016, 05:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Aug 2016, 09:47Dear Petko,
I am glad I could resolve your problem.
Have a safe trip.
Regards,
Cassandra
Best regards,
Vodacom's reply23 Aug 2016, 09:47
Official
Dear Petko,
I am glad I could resolve your problem.
Have a safe trip.
Regards,
Cassandra
Best regards,
PK
Petko K's updateReviewer Update
23 Aug 2016, 14:55Thanks Cassanra for activating my roaming, however this sdhould have not taken so long....
I am very disappointed with VODACOM and the incompetend people that work at the call centre!!!
I have lost so much business for 5 days!!!
PK
Petko K's update23 Aug 2016, 14:55
Reviewer Update
Thanks Cassanra for activating my roaming, however this sdhould have not taken so long....
I am very disappointed with VODACOM and the incompetend people that work at the call centre!!!
I have lost so much business for 5 days!!!