Road Side Schemes

Vodacom have started a drive to promote fibre in areas where cables are being installed. The sales representatives are signing on people who are interested, saying that by showing interest now they will receive extra benefits if they do chose to activate when the fibre is active. THIS IS NOT THE CASE!!! The reps are activating the contracts and debits greater than R1500 will come off in 3 months. You will have no active fibre in your area or a fibre device. You then have to call vodacom fibre (***) to request a refund and then call them again to cancel a contract you never took. DO NOT SIGN ANYTHING FROM THESE REPS. DO NOT EVEN STOP TO SPEAK TO THEM!

From a major network supplier in S.A. who have a loyal customer base this is appalling. What is worse is I received no invoice for the debit so I wouldn't have known unless I checked by bank balance. The customer care officer I spoke said that there is no control over these stations and that "they have been told to advise customers not to sign anything". But this already after the fact. Please can you resolve, this is so unfair.