TS
Thandeka S

1 reviews | Active since May 2018

18 Oct 2021, 15:03

Road Assistant

I'm so so annoyed by the **** service I received last night from Vodacom Road Assistant. Last night I had a break down around 12am and contracted Vodacom Road Assistant guess what they couldn't assist me. I was told a stupid story that they cannot pick up my details but funny enough when they debit me every month they do have my details. I was told I needed to pay cash and will be reimbursed later what kind of an excuse. I woman late at night and they couldn't assist me. I will never recommend any one to Vodacom in fact I'm cancelling that service, just taking people's money for nothing. I'm still shocked

Regards Thandeka ***

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2021, 16:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team