1 reviews | Active since Dec 2014
RJ/Rudi - Contact me immedietly (Isak) - Vodacom Fibre will be taken to court if you don't intervene
Hi RJ,
After Executive Client Liaison (intervention) confirmed yesterday 11:55 am that my application would be cancelled (due to Vodacom Fibre's utmost incompetency) I received exactly 24 hours ago (have this on email), and after speaking to her yesterday and you this morning - the Fibre department just vetted and approved my application with an order number and everything.
I have emailed srm@vodacom telling them that I am fed up with Vodacom and that if a single cent goes out of my account I will be taking this to court. I have emails where I was advised that my application has been cancelled due to the Fibre teams uselessness.
Please contact me (Isak) immediately!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
