rK
ruan K

1 reviews | Active since Apr 2018

12 Apr 2018, 16:40

riversquere vodacom entitled branch

worst branch in the history of vodacom.debits my invouce for 2 routers i have beem declined for and dont even have ,****** comments from syia his supervisor because they forgot to hang up the phone also have recordings off.will be sending it througj publicy soon.thank you siya and anqelique .great work

0
Replies (2)
Vodacom
Vodacom's reply12 Apr 2018, 20:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Apr 2018, 16:39
Official

Good Day

Kindly note that your complaint has been escalated to the management of the relevant store and the relevant Field Service Consultant for further assistance.

Regards

Dominic