mT
mapule T

1 reviews | Active since Nov 2011

09 Nov 2017, 10:57

Ripping us off

Vodacom is ripping us off with data use age..last night I bought 100Mb I deleted my FB book account I am not on Instagram because off of my data disappearing so quickly, but still it did not help as it is still happening. When I woke up to find out I have 25Mb left that is almost bull****..I have been loyal to this network for years..but I am so done with it as I move to another network....it is not like they will even do **** about this ....I am always on wifi but this Vodacom data never last..I am not a person who normally uses social network that much..so where does my data go so quick

0
Replies (2)
Vodacom
Vodacom's reply09 Nov 2017, 11:18
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 Nov 2017, 13:52
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the email which I have sent for feedback on this correspondence.

Warm regards,

SS

Best regards,