NZ
Nondumiso Z

1 reviews | Active since May 2015

23 May 2017, 17:42

RIPPING PEOPLE OFF

<p>You tell me that theres nothing you can do i didn't take my phone for frame repair as you have a nerve that i have to pay R2485 for frame i mean that light ******* i took my phone for screen repair then do me a favour repair my screen as i was offered A FREE SCREEN INSURANCE when i was upgrading ill continue using my phone with a bent frame it not a problem at all as i tell you my phone is 100%working it just the screen os cracked and i'll stop paying this contract until this matter is resolved because i am paying for service that is rendered at the present moment there's no service so i won't pay, I'll really expose you RIPPING PEOPLE off with your false marketing"free screen insurance" knowing exactly that you don't have parts</p>

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Replies (1)
Vodacom
Vodacom's reply24 May 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team