1 reviews | Active since May 2017
*********** unsuspecting clients and threatning with legal action
<p>My contract ended on the 2th January 2017. I called and cancelled in January as i had enough of the incorrect billing issues that led to several credit noted being passed on my account after I had fought with Vodacom. The funny and expected thing happened, Vodacom continues to bill me after the contract end date even though I had called to terminate the contract. I am seeing that I have been billed for February and March as well. It looks like it is hard for Vodacom to part ways with customers even though the very same customers are treated badly by Vodacom as if their business is not valuable. This time around I am being threatned with legal action but I am up for it.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
