jL
johannes L

1 reviews | Active since May 2016

16 Dec 2016, 15:55

*********** DATA BY VODACOM

<p>I bought airtime for R12 CELL ********** 926 and after buy data R5 for today which i normally day ,can manage to last and i visit site which i do everytime but today my data just got finished in 2minutes.i phone them spoke to magdeline at 15h30-34 she told me to get itemised billing which is expense for me because i am unemployed.Please training your agent to give solutions not problems.</p>

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Replies (1)
Vodacom
Vodacom's reply17 Dec 2016, 06:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team