jL
johannes L

1 reviews | Active since May 2016

06 May 2017, 11:40

*********** DATA BY VODACOM

<p>I BOUGHT R50.OO FROM MY BANK ACCOUNT AND BUY 100MB FOR 7 DAYS AMOUNTED R15 BEFORE I KNOW IT WAS ALL FINISH WITHIN AN HOUR TOGETHER WITH MY AIR TIME,I SPOKE TO MR ZWANE (19:41) CONTACT CENTRE HE JUST DROPED PHONE DURING MY QUERY.SOME WEBSITES I CAN DO WITH 20 MB OF R5.00 VOUCHERFOR 2HOURS FROM ****A.SO I REALIZE WHEN YOU BUY ON LINE AIRTIME SOMEHOW VODACOM MAKES IT RUNNER QUICK.SO PLEASE REPORT THEM TO CONSUMER FORUM OR TRIBUNAL COMPETITION.</p>

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Replies (1)
Vodacom
Vodacom's reply06 May 2017, 12:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team