MS
Melinda S

1 reviews | Active since Sept 2015

23 Sept 2015, 19:05

Ripping customers off

To anyone thinking of migrating to Vodacom.Think very nicely. I have been nothing other than ********** since I decided to port my number from MTN. If you have any carryover data, you have to use the current month first. What us that, other than forcing you to spend more money with them. I took the option of just the sim card with my current number and I'm now a whole lot worse off. Bill higher with no phone and now I'm being told there is a cancellation fee.For what???? People please be careful you don't get ********** as I am being. Data just disappears so you have to take out another data bundle and then they hold it one side so you ,ose it anyway. I am so sorry I moved. Never gad any of this problem with MTN. A very unhappy Vodacom customer.

0
Replies (1)
Vodacom
Vodacom's reply24 Sept 2015, 08:26
Official
Hello Melinda Slabbert,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team