1 reviews | Active since Dec 2013
Ripping customers off
<p>On the 22st May late at night I had 420megs and R322 airtime, this morning being the 23rd May I had no data and Exactly R150 airtime. I've been on twitter, they just ignore you. Vodacom has become useless hence the reason for cancelling my contract. I will NEVER take out a contract with them again, they are useless!!!! To just take away my data and airtime that I paid for is just crazy. Useless people in the call center , nobody wants to help, I want to know what happened to my data and airtime, then I want nothing to do with you guys ever again!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
So as per the above I had good service as a gentleman called me, apologized and gave me back my data. Only to wake up this morning and find that my data has been taken away again down to 0 . I specifically asked if this data would expire and he said no. Come on vodacom? Why do you keep doing this? I had such good service, now this. I'm not impressed.
So as per the above I had good service as a gentleman called me, apologized and gave me back my data. Only to wake up this morning and find that my data has been taken away again down to 0 . I specifically asked if this data would expire and he said no. Come on vodacom? Why do you keep doing this? I had such good service, now this. I'm not impressed.