LN
Lonwabo N

1 reviews | Active since Jul 2012

28 Sept 2016, 15:16

ripping customers off

<p>I had a contract with Vodacom till 29 August 2016, I called on the 9th of July to cancel the contract but they are still billing me. They will bill me R229 again on the 25th of October as per their invoice even though I am not contracted to them anymore.</p> <p> </p> <p>Spoke to different agents and they promised to get somebody to investigate and get back to me, I am still waiting for the outcomes of the investigation till now.</p>

0
Replies (1)
Vodacom
Vodacom's reply28 Sept 2016, 15:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team