JW
Juan W

1 reviews | Active since Dec 2014

08 Jun 2016, 19:30

Ripping customers off

<p>I have had a contract with vodacom for as long as I can remember, my bill is always high as I use it for business purposes as well. I however pay my bills on time every month. Have not skipped a payment. I however feel that vodacom is purposefully *********** customers with the fact that they at times do not inform you when your data bundle has been depleted. I buy data regularly to avoid this, however it has happened last month causing my bill to rocket to R6000. I have paid this bill and really struggling this month to make ends meet. I just feel that this is quite pathetic that vodacom slacks with providing this warnings. With my next upgrade I am definitely not going ahead with it. This will be my last contract with vodacom. Really disappointed with the fact that vodacom would use such a cheap way of getting money from customers</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply09 Jun 2016, 05:32
Official

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team