1 reviews | Active since Jul 2016
ripping clients off data....
<p>I bought data via my Internet banking, the money was debited from my account however my data ws never allocated to me. I called the vodacom CUSTOMER CARE LINE 6 times with every agent having a different story none of them could help me all they could say was that they can see my purchase and it's showing on there side they kept telling me to dial *111*502# or *111# as if i wasnt doing that already since i am a vodacom client, and I should be able to view my data I kept calling back to tell them nothing appears. A so called service request was logged however to date nothing was done. How pathetic for a service provider to rip clients off there data this is after I pay a monthly subscription of close to R500 a month. Im patiently waiting for my contract to end to cancel. I rather go with a service provider like cellc or telkom who might not be as popular but sorts out your problem immediately. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
