Ripping clients off!!

<p>Last month I downgraded both my accounts at Vodacom via the online shop. I confirmed when the new payment would go off and what the amount would be. You can only imagine my shock when Vodacom deducted a lot more than what was specified. I have spoken to them a few times today and they insist that I must pay. I WILL NOT! The terms and conditions was read to me over the phone, there was no mention of a connection fee when you upgrade online, there was also no mention that I would have to pay the difference between the old and new contracts, until they expire in november. If I had known this, I would have waited until then. Vodacom you are by far the worst company that I have ever had to deal with!</p>