********** for being a loyal subscriber
<p>I have been a Vodacom contract customer for nearly 20 years. I have paid all my accounts faithfully and on time</p> <p>I went into the East Rand Mall branch today to migrate my 10 gig data contract to 20 gig. The advertised special is about R 499 for 20 gig. My contract isn't yet due for an upgrade, but I wanted to migrate to a more expensive one, as the 10 gig is proving too little. Vodacom would still have made more money out of me</p> <p> </p> <p>The quotation for the extra 10 gig ON MY CONTRACT ... over R 1000!!!! A new customer can have the 20 gig for less than half of what I was quoted!!</p> <p> </p> <p>So, thank you Vodacom for YOUR loyalty. I will go to another service provider for the extra 10 gig.</p> <p> </p> <p>After this, as my contracts expire, I am also not just going to upgrade anymore. I will take my business elsewhere. It simply doesn't pay to be a loyal customer at this company</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
So after all that, I am still being quoted double the advertised offer? Cell C offers a prepaid data package at a much lower rate
Surely you can do something to assist loyal clients too? Or is my business not important to you
So after all that, I am still being quoted double the advertised offer? Cell C offers a prepaid data package at a much lower rate
Surely you can do something to assist loyal clients too? Or is my business not important to you
