********** BY VODACOM

<p>I PAID a cancelation fee of R3537.24 on the 14/9/2016 to the retensions department on the as per their instructions. I mailed through all the relevent documentation. </p> <p>1. ID Documents</p> <p>2. Quote signed </p> <p>3. Proof of payment. </p> <p>THEY ARE STILL *****ING MY MONEY every month, this after I have made several attempts to sort this issue out. Every time I hve been promised that the contract is canceled and I will be refunded into my account HAS NEVER BEEN SORTED OUT. THIS INCOMPETENCE is BEYOND me. </p> <p>REF:1- ********** 09106</p> <p>***</p> <p>REF: ********** ********** </p> <p>REF: ********** ********** </p> <p>I spoke to Nospipo, Oupa, Tosolefelo and many more. We have mailed the ********** we have mailed ********** and yet I am no further to getting my refund and over and above that I am still being debited. I except a COMPETENT PERSON TO CALL ME AND SORT THIS MATTER OUT IMMEDIATLY FAILING THAT I WILL ESCALATE THIS TO A HIGHER LEVEL.</p> <p> </p>