LW
Lehlohonolo W

1 reviews | Active since May 2016

21 Oct 2016, 20:22

********** again

<p>if its not my data disappearing then Vodacom charges me out of bundle rates,right now between R200-R300 of my airtime,last time I checked I still had data left but when I checked my account balance today about R300 of my airtime was missing and I had no data left,strange, usually I get an sms notification but this time around nothing,no notification sms to say my data is about to be exhausted...if it was an option I swear I'd leave Vodacom and advise my friends and family to do the same, I need my airtime back please,check on your side you'll be able to see that you charged me out of bundle rates</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Oct 2016, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,