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<div style="color: #000000; font-family: sans-serif; font-size: 13.696px; display: table; width: 328px;">On 13 July 2016, I took my phone to a vodacom store in the morning glen shopping center to have my LCD for my Samsung s4 mini replaced. After waiting for 2 hours the first screen that was fitted onto the screen was damaged. The second screen was then installed, upon going home I noticed the second screen did not work. I then returned to the store on 14 July 2016 where they replaced the phone with the third screen. I then returned again to the store on 15 July as the phone refused to come on. Finally I left the store with the phone on, on 16 July 2016. However the very same day that I went home the LCD was damaged. I returned to the store again on 17July 2016 to get my refund as I had endless problems with the screen and I was well within my 7 days return according to the consumer protection act. Ibrahim the store manager refused to re-imburse me and suggested that I had dropped the phone and that was the reason it was not working. I did not drop the phone and had it not even a day and it was broken again. This screen replacement costed me R1300. I believe Vodacom should investigate this matter and take responsibility as I only chose to repair my phone at the said shop as it was a Vodacom store. I am extremely displeased with the ********* behavior of the store and believe that I was ********** and ****** of R1300. I want my full money re-imbur*****t. Store reg no is ***, Gallo Manor express cellular Vodacom. Contact ********** </div>