TS
Thabiso S

1 reviews | Active since Jun 2016

09 Jun 2016, 20:22

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<p>Hi, I just lost R1 100 of airtime using my iPhone to connect to my laptop via a hotspot and when I called Vodacom they told me that I ran out of data bundles without getting a message that my data was depleted of which I always get the sms and their supervisors told me that the sms was not guaranteed. I'm so angry that he told me that I must always check my balances before connecting to the Internet and I can't be always checking balances when working, I have to focus on my work.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Jun 2016, 05:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note***

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,