SM
Saul M
1 reviews | Active since May 2011
26 Aug 2020, 22:44
**********
Upgraded and wished I didn't after receiving a defective handset. Took the handset in within the prescribed 7 days and was promised a new handset. New handset never came and 3 weeks later, I am still sitting with a defective handset.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
27 Aug 2020, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Aug 2020, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team