NZ
Nondumiso Z
1 reviews | Active since May 2015
07 Feb 2019, 21:20
**********
You just defending your self like usual, all my apps are restricted, i only access whatsapp,facebook and the internet and you telling me 1gig for 3days could be finished no man you just playing with people and soon ill be out of this **** network i am tired of being ******
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Feb 2019, 06:53 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Feb 2019, 06:53
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Feb 2019, 08:31Dear Nondumiso,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that data doesn’t just disappear. It’s either being used by open applications, updates, auto video downloads or pictures. You are the owner of your device and should monitor your usage via a Data Monitoring App. There are self-help options available for you to be able to check your data bundle balance via *111# or the My Vodacom App. In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data:
https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old
https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old2
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that data doesn’t just disappear. It’s either being used by open applications, updates, auto video downloads or pictures. You are the owner of your device and should monitor your usage via a Data Monitoring App. There are self-help options available for you to be able to check your data bundle balance via *111# or the My Vodacom App. In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data:
https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old
https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old2
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Feb 2019, 08:31
Official
Dear Nondumiso,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that data doesn’t just disappear. It’s either being used by open applications, updates, auto video downloads or pictures. You are the owner of your device and should monitor your usage via a Data Monitoring App. There are self-help options available for you to be able to check your data bundle balance via *111# or the My Vodacom App. In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data:
https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old
https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old2
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that data doesn’t just disappear. It’s either being used by open applications, updates, auto video downloads or pictures. You are the owner of your device and should monitor your usage via a Data Monitoring App. There are self-help options available for you to be able to check your data bundle balance via *111# or the My Vodacom App. In most smartphones there is an option to view consumption of data. You can do the follow below to confirm what consumed your data bundle: Android Devices: Go to settings, Tap on Data Usage and the list of Apps which utilized the data will appear there. Please also have a look at the links below to help manage your data:
https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old
https://myvodacom.secure.vodacom.co.za/vodacom/services/data/manage-your-data-old2
Regards,
Vodacom Consumer Website Team
Best regards,