pR
prince R

1 reviews | Active since Jul 2015

16 Jul 2015, 09:55

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On 20 january I signed up for contract on Blackberry 9720 which was advertised for R169 p/m, few days after using the phone I was puzzled by my received calls as all of them were unknown numbers( private number) I called vodacom and they said I did not sign up for caller Identity which costs R9.50 p/m which brought up my payments to R178.50 p/m, this was not explained to me by the sales person. now after april I find that vodacom is debiting R199.51 from my account, without my concern I called vodacom and I was told they have increased prices from april, how can you increase prices for contract that was signed in january this is breach of contract, your agent told me there's a lot of hidden closures in the contract, I want my contract taken back to what was advertised to me as I will proceed with further legal action and sue you for unauthorized monies you ***** from me. Vodacom is a veryyyyy bad company don't wanna associate with them any more also want this contract to be cancelled. I have put my MTN number *** that you can contact me on because I will no longer be using the vodacom number you gave me

0
Replies (1)
Vodacom
Vodacom's reply16 Jul 2015, 11:53
Official
Hello princet,

We are pleased to confirm that your enquiry has now been resolved.

Regards
Vodacom Consumer Website Team

Best regards,