1 reviews | Active since Jul 2015
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On 20 january I signed up for contract on Blackberry 9720 which was advertised for R169 p/m, few days after using the phone I was puzzled by my received calls as all of them were unknown numbers( private number) I called vodacom and they said I did not sign up for caller Identity which costs R9.50 p/m which brought up my payments to R178.50 p/m, this was not explained to me by the sales person. now after april I find that vodacom is debiting R199.51 from my account, without my concern I called vodacom and I was told they have increased prices from april, how can you increase prices for contract that was signed in january this is breach of contract, your agent told me there's a lot of hidden closures in the contract, I want my contract taken back to what was advertised to me as I will proceed with further legal action and sue you for unauthorized monies you ***** from me. Vodacom is a veryyyyy bad company don't wanna associate with them any more also want this contract to be cancelled. I have put my MTN number *** that you can contact me on because I will no longer be using the vodacom number you gave me
We are pleased to confirm that your enquiry has now been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
We are pleased to confirm that your enquiry has now been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
