**********!!!
<p>ON Friday 30th June I recharged my phone with R110 on Monday morning I still has R82 I bought R20MB for the because my data was just disappearing from the phone, I switched my data past one in the afternoon by the 14h00 I have finished data and airtime on my phone I called call centre to query this he tells me I used all my data and aritime in few seconds time like really!!!! VODACOM kodwa why are you doing this to me? after I have restricted all apps on the phone even deleted most of my social media apps because everytime I kept having this problem and then I will be told is the apps now there's no apps only defaulted ones and whatsapp but still problem exists. what are the exact tarrifs for the data/airtime usage and worse no sms was sent about data been depleted as usual but airtime gone. surely there should be explanation for this I can't just accept what the agent told me. I want my airtime back this is a ******* from you haaaa!!Surely this is not the service you have been providing to clients.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
As discussed, we have attended to your query.
Regards
RoderiqueLategan
Best regards,
Dear Customer
As discussed, we have attended to your query.
Regards
RoderiqueLategan
Best regards,
