MC
Mike C

1 reviews | Active since Aug 2018

04 Oct 2018, 15:24

Ripped of by Vodacom Profits before customer

Vodacom wont contact me to explain why they charge R604 per month with free installation to my neighbours and R900 a month to me with R1000 installation. Same package same supplier. How can Vodacom justify ripping of their customers this way. This is unfair trading practice and Vodacom don't care. Profits before customer care.

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Replies (1)
Vodacom
Vodacom's reply04 Oct 2018, 16:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team