1 reviews | Active since Jan 2014
RIPPED
<p>Awefull!!, bought airtime at 12:17 today and in few minutes my airtime has vanished not a single call made note even used the internet, then i took an airtime advance at 12:50 still checked my balance and my airtime again has vanished...called customer service and they told me they can see it was used on data. told the lady her name was Abongile that i only use whatsapp on my phone and dont have any other other as my phone does not want to download apps and my google play service on my phone does not even work so i dont have any apps on my phone but she still kept telling me about data and restricting my background apps which id dont have and clearly she was not listening to me because she kept on telling me the same thing...then eventually she told me to go to a nearest vodacom store because im not listening and not understanding her...Can i get my credit back!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
