PV
PORCIA V
1 reviews | Active since Feb 2013
09 Dec 2020, 09:24
ripp off
I received my airtime on the 01.12.2020. I bought a what's app bundle of R35 and after that all my airtime was depleted. This is not the 1st time this happened. Why does this happen and cause me to call all the time. I just want what's due to me which is the airtime I pay you for every month.
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Vodacom's replyOfficial
09 Dec 2020, 11:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2020, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team