NT
Nolundi T
1 reviews | Active since Feb 2014
13 Dec 2018, 10:52
Ripp off
after I ask them to continue with debit order after my account was up to date decided to put me on so much arrears after I've been communicating with them
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Dec 2018, 11:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2018, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Dec 2018, 10:59 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly contact the Legal Division on ***(free from a Vodacom sim). They are best equipped to assist. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Dec 2018, 10:59
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly contact the Legal Division on ***(free from a Vodacom sim). They are best equipped to assist. Regards Consumer Website Team
Best regards,