WW
Waylon W

1 reviews | Active since Oct 2012

04 Aug 2020, 10:43

RIPOFF

Vodacom are such ******, i have insurance with Vodacom for my device. Said device broke and has been used with another number, Devicve insured and not number, i have proof phone was working up until i took it in for insurance claim now Vodacom rejected my claim. Vodacom,m can you please get back to me ASAP. as i called numerous occasions, the last i called was today 04 August 2020 - Just after 10 am asking to speak to manager. Vodacom, if you dont wanna pay my claim, please refund my premiums made for insurance as this is ridiculous.

0
Replies (2)
Vodacom
Vodacom's reply04 Aug 2020, 11:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
WW
Waylon W's update12 Aug 2020, 08:01
Reviewer Update
Dear Vodacom,

Its been a week later and i still have no response, please can you let me know whats happening.

Waylon