LS
Lingford S

1 reviews | Active since Jul 2014

27 Feb 2023, 08:41

*******, Vodacom

I am very disappointed with Vodacom Wonderboom Junction, I bought a screen protector for Samsun S22 Ultra but keeps on falling off the phone.

I went to the shop more than 3 (three) times for a replacement, but nothing happened. Now they say there is nothing they can do, and I paid R400 but still, I do not have a screen protector for my phone. I raised my concern, but no one is willing to listen to me, I feel like the whole Vodacom Wonderboom staff is ignoring me and i paid for the screen.

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2023, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team