LS
Lingford S
1 reviews | Active since Jul 2014
27 Feb 2023, 08:41
*******, Vodacom
I am very disappointed with Vodacom Wonderboom Junction, I bought a screen protector for Samsun S22 Ultra but keeps on falling off the phone.
I went to the shop more than 3 (three) times for a replacement, but nothing happened. Now they say there is nothing they can do, and I paid R400 but still, I do not have a screen protector for my phone. I raised my concern, but no one is willing to listen to me, I feel like the whole Vodacom Wonderboom staff is ignoring me and i paid for the screen.
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Replies (1)Vodacom's replyOfficial
27 Feb 2023, 10:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2023, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
