aL
allister L
1 reviews | Active since Apr 2016
21 May 2020, 10:03
******* on Cancellation quote
Good day I just requested a contract cancellation from Vodacom which they quoted me R8000 here is the thing. I am currently paying R299pm and have about 16 months left on my contract That equates to about R4800 until contract end date. the issue i have is that besides the cancellation costing more than the actual remaining costs, i do not have a device with vodacom it is a data only deal which means i wont be getting a device out of the deal shoul i opt out. This is really dissapointing as i am a vodacom customer for over 10 years already and have about 3 running contracts with them currently.
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Replies (1)Vodacom's replyOfficial
21 May 2020, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 May 2020, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
