******* on airtime and ****py service

<p>On the 21st may 2017 I bought airtime in the afternoon, and sent about 6 to 7text messages and and bought just for u vc to vc minutes, got charged for that, but when I made calls it still used up my reseverved airtime . I reported it, spoke to a consultant named Robin Petersen and also Mokotsi whom both said the system hasn't updated but they could see that my airtime was gone, they would follow up and provide feedback at least by the 22nd may by 2pm, which they didn't. I had and still have data so they can't blame apps, and also had bonus airtime of R14. I'm shocked how I was billed on 2calls that were less than 15mins both together, after I had also paid for vc to vc minutes I didn't use but lost money there. I am not happy with the service and theft that took place, and demand to be given back what was taken.</p>