******* - MESSED UP ACCOUNTS ENTIRELY

<p>I will try make this as short as possible. Basically Vodacom had not allocated my monthly airtime (as confirmed with 3 consultants telephonically). When contacted about it they said they would reply to me in 24 hours, which they did not. I then received my invoice. This doesn't prove anything. Then I received an itemised billing, no contact though. They then moved the airtime I had personally loaded to my account to the "monthly airtime" - even though it is NOT that. I then received an itemised billing with smses that I never sent - i sent 2 they billed me for 9. They double charged my monthly subscription & alleged I used 55.22GB in 12 days! They said they would load airtime and data on my phone, which they never did. I sent another email regarding the bad accounting and have again not heard a word from them. I am revolted in the absolute lack of customer service and no one there seems to have a clue what is actually going on. I have had ENOUGH of being **********!!!!!!!!!</p>