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graham S

1 reviews | Active since Jan 2015

07 Jul 2016, 07:27

*******!!!!!! bogus charges on data not used they are *******!!!!!!!!!!!!

<p>logged query on 20th June ans still charged for out of bundle data when i ad data on my account, as client im just told its being investigated but hell!!!!!! i was charged and will now be debited on my bank account. who does vodacom think they are!!!!!!!!!</p> <p>i guess this is a way of making sure the CEO get his shares and increases as promised by vodacom,</p> <p>guess i still have a say, and that is to cancel my contract due to shoddy service and ******* billing.</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2016, 07:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team