XL
XLM L

1 reviews | Active since Jun 2011

27 May 2015, 11:55

******* / Bad attitude / Unbelievable

Literally a day after I lodged a complaint with Vodacom on this same platform. A gentleman by the name of Andre called me and offered some sort of compensation - i.e 75MB to be specific.<br> <br> The same morning I had loaded R 110 and R 55 subsequently which I was to later exchange to 1G Data which costs R 149.<br> <br> Because I had a pending issue with Vodacom, I decided to wait before converting because I also wanted to port over to another network.<br> <br> While using the 75MB \free"data - I was online for no longer than 10minutes and when I checked my balance I had 1MB left and R 40 of my own airtime was gone. IS THIS A JOKE?????<br> <br> I immediately called Vodacom customer care and spoke to Natasha in the data chagers department. I was on hold most of the 40 minutes while she \""investigated\"""

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Replies (1)
Vodacom
Vodacom's reply29 May 2015, 12:07
Official
Hello Auror,


Thank you for your posting, a service consultant will contact you shortly.

Regards,

Vodacom Consumer Website Team