******* ARTISTS AT IT AGAIN!!!!!

Item: Vodacom
Rating: 1
Author: Johann J

Up and until 30/4/22 I purchased my monthly use of Voice and Data from my allocated Anytime. As from today 1/5/22 Vodacom has changed this whereby you can now only buy Voice, for Vodacom Numbers Only from Anytime and that the "Any Network Option" is not functioning according to the Call Centre! So in the meantime any calls made gets deducted from my Anytime at premium rates, well done Vodacom, ripping us off once again. To make matters worse, is that I was not even informed about this change being, on Contract.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

01 May 2022, 18:13

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 May 2022, 18:13

Official

Johann J's updateReviewer Update

03 May 2022, 21:50

No one has contacted me as promised!
All I’ve received were apologies etc. etc. etc.
In the meantime your Incompetence is costing me money.

Johann J's update03 May 2022, 21:50

Reviewer Update

No one has contacted me as promised!
All I’ve received were apologies etc. etc. etc.
In the meantime your Incompetence is costing me money.

Johann J's updateReviewer Update

06 May 2022, 11:02

Thanks for responding, however you failed to address all my issues!!!!!!!!!

Johann J's update06 May 2022, 11:02

Reviewer Update

Thanks for responding, however you failed to address all my issues!!!!!!!!!