******* and incompetence

<p>I recently upgraded my contract telephoniccally through the call centre. I was sold a contract for R199 a month. The next thing my debit order comes to R299. i have called numerous time and still no one can tell me eaxctly what i was offered. I requested for upgrade recording and still again no one can help. Fully thing is they say its as per the quote, i dont even have which is more that what they charged me R308. What the hell is wrong here. i need feedback. My References: Nokulunga 15:40 1- ********** ********** , Vlencia 1- ********** ********** . Their service is ****. Surely someone can give proper feedback. </p> <p> </p>