******* again after 1day.
<p>Very disappointing, I have experienced bad bad service delivery from Vodacom,after i had different complaint a day before. Its like a recaring mistakes. I had R16 balance from my a/c I tjen bought R10 just for you voice for amy network for 20mints. Guess what I only used 23secs, 8secs, 18secs, and 1min:44secs. All intotal i have used 2mins:33secs out of 20mints. After that i couldn't make some calls. When i check balance shows 0.00 even the R6 was gone. Ibwas ****** at daylight again by Vodacom. When you call call centre same old excuse/ story the system hasn't updated or doesn't show. What is wrong with Vodacom can someone tell me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Ntombi Majozi,
I do apologise for the late response.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
Dear Ntombi Majozi,
I do apologise for the late response.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
